FAQ & Arrival
Book a room online
You can book your stay at Alpchalet Tirol in just a few minutes using the booking form.
On the day of your arrival you will receive a personalised Key PIN for your stay.
Contact us
Do you have any questions about booking or do you need personal support?
We will be happy to help you.
For booking requests or appointment enquiries, please use the booking form if possible.
We will answer your enquiry as quickly as possible.
Seasonal prices
Prices are subject to change due to seasonal fluctuations. Current prices can be found in our booking tool.
Cancellation conditions
Unless otherwise stated, cancellations must be made in writing up to 30 days before arrival by e-mail (info@alpchalet-tirol.at) is possible.
After that, the booking can no longer be cancelled free of charge and 100% of the total amount will be charged.
Car park & WLAN
Free parking is available in front of the accommodation.
We also offer you free of charge WLAN use during your entire stay.
The access data is as follows: 20alpchalet20
Note
Would you like to book the entire Alpchalet? Please contact us directly by e-mail or telephone.
Pets
Pets are not allowed in our hotel.
Payment
Payment of the tour price is made exclusively in advance by bank transfer.
Please transfer the price of your holiday to the following account no later than 30 days before arrival, quoting your reservation number 100%:
Recipient: Alpchalet Tirol
Bank: RAIFFEISENBANK REUTTE REG.GEN.M.B.H.
IBAN: AT91 3699 0000 0881 6209
BIC: RBRTAT22
Usage: Booking number, name
Additional services
Additional services (e.g. extra bed, baby cot, pillows for allergy sufferers, special room requests) can only be taken into account if these are notified in good time before arrival.
As our telephone support is not continuously manned, special requests outside these times cannot be considered.