FAQ & Arrival

Book a room online

You can book your stay at Alpchalet Tirol in just a few minutes using the booking form.

On the day of your arrival you will receive a personalised Key PIN for your stay.

Contact us

Do you have any questions about booking or do you need personal support?

We will be happy to help you.

For booking requests or appointment enquiries, please use the booking form if possible.

We will answer your enquiry as quickly as possible.

Seasonal prices

Prices are subject to change due to seasonal fluctuations. Current prices can be found in our booking tool.

Cancellation conditions

Unless otherwise stated, cancellations must be made in writing up to 30 days before arrival by e-mail (info@alpchalet-tirol.at) is possible.

After that, the booking can no longer be cancelled free of charge and 100% of the total amount will be charged.

Car park & WLAN

Free parking is available in front of the accommodation.

We also offer you free of charge WLAN use during your entire stay.

The access data is as follows: 20alpchalet20

Note

Would you like to book the entire Alpchalet? Please contact us directly by e-mail or telephone.

Pets

Pets are not allowed in our hotel.

Payment

Payment of the tour price is made exclusively in advance by bank transfer.

Please transfer the price of your holiday to the following account no later than 30 days before arrival, quoting your reservation number 100%:

Recipient: Alpchalet Tirol

Bank: RAIFFEISENBANK REUTTE REG.GEN.M.B.H.

IBAN: AT91 3699 0000 0881 6209

BIC: RBRTAT22

Usage: Booking number, name

Additional services

Additional services (e.g. extra bed, baby cot, pillows for allergy sufferers, special room requests) can only be taken into account if these are notified in good time before arrival.

As our telephone support is not continuously manned, special requests outside these times cannot be considered.